Lesson+7

The grievance system for a company can be very detrimental to their operations and their employees. Due to the lack of dependability in MARTA's current grievance tracking system, it was imperative that we implement a more dependable electronic grievance tracking system. Our grievance system is a large benefit to both the company and employees. With our system, there will be a more efficient, user-friendly tracking system for keeping up with all claims filed by employees as well as having them looked over in a timely manner. We feel that we will help to put MARTA in a better position to educate its employees and maintain a positive relationship between the ATU and MARTA as a awhole.